Heating and cooling in Norwood
Furnace, heat pump and air conditioning service in Norwood, ON
Most Norwood houses are over forty years old. Furnace repair and replacement, heat pumps and central air, with a written price before any part is fitted.
In the 2016 Census, 235 of the 560 occupied homes in the Norwood population centre were built in 1960 or before, and another 165 from 1961 to 1980. In those houses the usual finds are converted furnaces, ductwork added long after the house was built and chimneys that need a liner. At Norwood Park the houses are newer and the calls are different: condensate drains that freeze and side-wall vents buried under snow.
Send the details
- Written price firstYou see the price and approve it before any part is fitted.
- Gas workWork is performed by TSSA-certified gas technicians.
- ServingNorwood, Hastings and Peterborough
Norwood heating and cooling
Most of the village was built before 1981, and the heating shows it
Norwood Heating Cooling repairs and replaces furnaces, installs heat pumps and central air, and does seasonal maintenance in Norwood, Hastings and Peterborough. Work is performed by TSSA-certified gas technicians. On cooling jobs, work is performed by 313A refrigeration and air conditioning mechanics.
You get the price in writing and approve it before any part is fitted. Tell us what the system is doing through the quote form or the contact page, and see services for what each visit covers.
How the work is done
What you can count on
Licensed and insured
Every technician holds a current TSSA gas technician certificate and is covered by liability insurance. Your home is protected on every job.
Every call is answered
Day or night, a person or our receptionist answers, takes the details and a technician calls you back.
Written price before work starts
You see the number and approve it before any part is fitted. No surprises on the invoice.
1-year workmanship warranty
All labour comes backed by a one-year warranty. If a repair we made fails within the warranty period, we return and fix it at no additional labour cost.
From Keeler's Mill to Norwood Park Phase 4
Three kinds of house, three kinds of heating fault
Norwood grew from the mill lots on the Ouse River out to the subdivision off Albine Street. Each stage left a different heating system in the basement, and each one fails in its own way. Knowing which one you have narrows the diagnosis before the cabinet comes off.
Keeler's Mill and the old village
The oldest houses stand in Keeler's Mill and the original Village of Norwood, the lots divided from the mill property on the Ouse River.
These houses started on wood or coal and were converted to oil, then gas. The furnace is often an oversized replacement. Ducts were added later and are often undersized or poorly sealed. The old chimney may need a liner for a modern appliance, and old ducts or pipes may carry asbestos. The technician checks the venting, the chimney and the duct size before quoting anything. If the furnace short cycles or some rooms stay cold, note which rooms and book a furnace repair visit.
Norwood Park, first phases
The first phases of Norwood Park, reached from Albine Street and County Road 40, are newer detached homes and are now fully built out.
Builders here put in high-efficiency condensing gas furnaces vented through plastic pipe in the side wall. The furnace makes water, and a condensate drain carries it away. When that drain freezes or clogs, the furnace shuts down. Snow and frost over the intake and exhaust pipes do the same, and the Peterborough weather station records 40.0 cm of snow in an average January. The technician clears the drain, checks the trap and pressure switch, and looks at vent height. After a storm, clear both pipes by hand, then book maintenance before the next winter.
Norwood Park Phase 4, the newest homes
Norwood Park Phase 4 on Albine Street is the newest stage of detached homes and townhomes in the Norwood Settlement Area.
These are tight houses with high-efficiency gas furnaces or heat pumps, a ventilation unit that brings in fresh air and short duct runs. The parts are new, so worn parts are rarely the fault. Problems come from equipment that was not set up and balanced at installation, a system sized wrong for the house, or ventilation filters that were never changed. The technician checks airflow at the registers, the settings and the sizing against the house. Change the ventilation filters on schedule, and if a heat pump is not keeping up, book a heat pump visit.
Services
Furnaces, heat pumps and central air for Norwood homes
Each service starts with what the system is doing and what that usually means in your kind of house.

Furnace repair
No heat, cold air from the vents, short cycling or a new noise. Converted furnaces in the old village, frozen condensate lines at Norwood Park. All makes and models, priced in writing first.
Furnace repair
Furnace installation and replacement
Sized to the house, not to the oversized unit coming out. The chimney liner and side-wall venting are checked for the quote, and the price is written down before work starts.
Furnace installation and replacement
Heat pumps
Cold-climate and hybrid heat pumps for Norwood Park homes built for them and for older houses on gas. Current rebates are checked before the price is written.
Heat pumps
Furnace and AC maintenance
Seasonal tune-ups that keep the manufacturer warranty valid. Vents, condensate drains and filters checked before the January snow, and the cooling side checked before summer.
Furnace and AC maintenance
Air conditioner repair
Central air that is not cooling, is leaking water or keeps tripping the breaker. Call early in the season so a repair does not cost you the summer.
Air conditioner repair
Air conditioning installation
Central air where the existing ducts can carry it. Ductless systems for older village houses where they cannot, with the ductwork looked at before anything is quoted.
Air conditioning installationFurnace or air conditioner acting up? Get the price in writing before anything is fixed.
Request a written quoteHow a visit goes
From the first call to the finished job
- Step 1
Tell us the symptom
Say what the system is doing and what kind of house it is in. Old village, Norwood Park or Phase 4 already narrows it down.
- Step 2
Diagnosis
The technician tests the system, checks venting and drains, and shows you what was found.
- Step 3
Written price
You get the price in writing and approve it before any part is fitted.
- Step 4
The work
The repair or installation is done to the CSA B149.1 code for gas appliances, and the system is tested before the technician leaves.
Areas served
Heating and cooling in Norwood, Norwood, Hastings and Peterborough
Norwood is home base, and the same work is done in the villages and city nearby.
Besides Norwood itself, service covers Hastings, where much of the housing on both sides of the Trent River dates from the nineteenth century, and Peterborough, including Westmount, Greenhill, Ashburnham, Claraday, Byersville, Auburn Mills, Coldsprings, Downers Corners, Donwood and Nassau.
Guides
Prices, rebates and lifespans, explained for Norwood houses
Why the cost and the options change from an old village house to a new build.

What sets the price of a new furnace or central air in Norwood
Why two quotes for a furnace or central air on the same street can be far apart, and which parts of an older Norwood house drive the number up or down.
Read the guide
Grants and rebates for a new furnace or heat pump in Ontario
Rebate programs for furnaces and heat pumps in Ontario change often, so the useful skill is knowing how to check what applies before you sign. This guide covers where rebates come from, what they ask for, and what decides the cost of a heat pump in a Norwood house.
Read the guide
How long a central air conditioner lasts, and why repairs vary
What decides how long central air lasts in a Norwood house, which repairs are the big ones, and why refrigerant work costs more than an electrical fix.
Read the guide
Get the price before the work starts
Tell us what the furnace, heat pump or air conditioner is doing. You get a written price to approve before any part is fitted.
Questions
Questions Norwood homeowners ask
My furnace stopped after a snowstorm. What should I check first?
Go outside and look at the side wall. Newer Norwood homes, including those in Norwood Park, usually have a condensing furnace with two plastic pipes through the wall, and the water heater may vent the same way. Environment Canada's 1981-2010 normals for the Peterborough A station record 40.0 cm of snow in January and snow depths of up to 71 cm in March. A drift over either pipe trips a safety switch and the burner stays off. Clear snow and frost from both pipes by hand, then switch the furnace off and on again. If it still will not light, book a furnace repair.
Who is allowed to install or repair a gas furnace in Ontario?
Under Ontario Regulation 212/01, gas appliances must be installed, serviced and repaired by a registered gas contractor using gas technicians who hold a G1, G2 or G3 ticket. The installation follows the CSA B149.1 Natural Gas and Propane Installation Code. That covers furnaces, water heaters, gas fireplaces and propane units alike. Work is performed by TSSA-certified gas technicians. Before anyone opens the burner compartment in your basement, ask which ticket they hold. To book gas work, use the contact page.
Where do carbon monoxide alarms need to go?
The Ontario Fire Code requires a working carbon monoxide alarm next to each sleeping area in a home with a fuel-burning appliance, a fireplace or an attached garage. In Norwood that takes in most houses: a gas furnace or water heater, a wood stove in an older village home, or a garage built onto a newer one. Press the test button on each alarm and check the replacement date printed on the back. If an alarm sounds, get everyone outside and call the fire department from there. To have the furnace and its venting checked, book seasonal maintenance.
Who supplies natural gas in Norwood?
The Ontario Energy Board's list of municipal gas franchises names Enbridge as the gas utility for the Township of Asphodel-Norwood. The utility looks after the supply, the meter and the bill. Everything past the meter, meaning the furnace, the water heater and their venting, is work for a gas contractor. If your home heats with propane instead, the burner is set up differently, so the technician needs to know which fuel you have. Check your bill or the tank before you call, then see the service areas.
Why does my newer furnace shut off during a cold snap?
In newer Norwood Park homes the usual cause is the condensate drain. A condensing furnace makes water as it runs, and that water drains through a small plastic line. If the line runs along a cold outside wall or into a cold space, it can freeze or clog, the water backs up and a pressure switch shuts the burner off. Look for water pooled under the furnace, a gurgling sound or a line that feels frozen. Turn the furnace off rather than pulling the line apart, and book a furnace repair.
What's the average cost to fix a furnace?
There is no useful average, because the fault sets the price. A dirty flame sensor or a tripped switch is a short visit. An igniter, a pressure switch or a control board adds parts. An inducer or blower motor is a bigger job, and a cracked heat exchanger usually points to replacement. On older furnaces, parts can be harder to find. The technician finds the fault first and writes the price down for you to approve before any part is fitted. Read what decides the price before you call.
Should the old furnace in my village house be replaced?
Age alone does not decide it. In the 2016 Census, 235 of the 560 occupied private dwellings in the Norwood population centre were built in 1960 or before. Many of those started on wood or coal and now have an oversized replacement furnace on ducts added later. The technician checks the heat exchanger, the repair history, the ductwork and the chimney, which may need a liner if the water heater is left venting into it alone. Old duct wrap may contain asbestos and is not disturbed without testing. Ask for a repair price and a replacement price side by side on the replacement page.
Why are some rooms in my older house always cold?
In older Norwood houses the ducts were often added after the house was built. Runs to upstairs rooms are long, undersized or leaking at the joints, and an oversized furnace heats the basement fast and shuts off before those rooms warm up. Check that every register is open, that furniture is not covering the return grilles and that the filter is clean. The technician measures the airflow, seals the worst joints and looks at return air. Where ducts cannot reach a room, a ductless head can. See heat pumps for that option.